It's not usually the first person with the idea who makes the money, but the first person who invests the cash - and more importantly, the discipline - who does.
If you ask why before deciding what, who, how, or when, you will come up with a stronger answer every time. Why is the essence of strategy.
The strategy of one of my business units* is in conflict with the strategy in one of my other business units and creating a major cultural problem. Weird insight, but I think I’m relieved. I’ve certainly learned something new.
The folks who work in our customer center are in an uproar*. Apparently they heard that a new person got hired at a wage that was comparable to what some of our more seasoned agents make, and they felt that was unfair. They brought it up in a team meeting, asking why the new people weren't brought in at the starting wage of $11.50/hour.
The answer their coach gave them (I got the cliff notes version later)
I was having dinner the other night with a former employee, and I surprised her with something I said. For the previous 11 years we had worked together in a participative management environment in which I had the responsibility for furthering the culture. The culture when I arrived was one of consensus management, and it was made clear that there would be no other approach. Not having run a consensus management approach before, I embraced it and did my best to carry it forward.