The jewelry industry continues to take polarized positions on lab-grown. It seems like every time we’ve grown past this debate, another social media group comes to virtual blows over the topic. I’m not surprised – it was the same conversation when Chatham first started offering lab-grown emeralds and rubies. But it’s not useful. Not to us, not to our customers. Continue reading
In this six-minute video, Andrea Hill talks about the importance of using your marketing strategy to build a long game of exponential value.
What’s This Mindset Reflection About?
Mindset has tremendous impact on success. A fixed mindset believes potential is capped. A growth mindset believes effort determines potential.
Want to read the book that inspired this reflection? It’s called “Mindset: The New Psychology of Success” by Carol Dweck. Order it on Amazon.
The question of how to deliver the outstanding customer service consumers expect is easy to answer, but harder to implement.
This week, at Initiatives in Art and Culture’s Gold Conference, the opening evening event – normally reserved for an outing at an atelier or exhibit – was instead devoted to a panel on issues facing women in the jewelry industry.
The topic of gender bias is hardly unique to our industry. But as a small industry, it is perhaps more important to our overall success and more difficult to discuss than for other industries. Continue reading