Category Archives: personal development

As a writer, I value the editors in my life. They find my errors, recognize when I need to clarify, and push me to be better. An excellent editor approaches the task without self-involvement or ego – she seeks excellence … Continue reading

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The owner of a small retail shop in Canada recently asked me how she could discourage conversation with her one employee without making the workplace seem cold and uninviting. This is an issue many owners of small businesses face.

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Better Decision Making Starts with Better Reactions to Requests When I was growing up, one of the next-door-neighbor moms was, well, sort of rough. Whenever the kids would ask if they could do something (go outside and play, go to … Continue reading

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What’s your Network IQ? If you’re an entrepreneur, then you know what it’s like to receive unsolicited advice. Your family, customers, friends, vendors, and the guy next to you in the grocery store line are all willing to offer you … Continue reading

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Better Feedback Means Better Productivity and Higher Morale Engaging in effective communication is one of the most important – and difficult – things for a team to do. Communication becomes particularly difficult when we need to give feedback of an … Continue reading

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Are you experiencing the leadership challenge in your business now? One of the most constant things we must do to run a successful business is lead, and that’s really hard work. Leadership requires a lot of consistency and discipline. In … Continue reading

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I wasn’t going to do any more email after I shut things down tonight, but then I peeked. And I saw an email from a client with a subject line that said “Please Help Me.” Of course I had to … Continue reading

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It takes a certain amount of ego to start a business, own a business, take a job as the president or CEO of a business – a healthy ego is a prerequisite to a lot of success stories. But what … Continue reading

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Help is a funny thing. We often – in fact, almost always at some level – need it. But we don’t always get it. Is that because the universe is unkind? No. It’s because we only get help when we … Continue reading

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After spending a week in the design studio of one of my clients, I am thinking a lot about creativity and intention. Most of my clients are designers – jewelry, interiors, software, food – all involve similar requirement to create … Continue reading

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