Tag Archives: communication

              We humans aren’t particularly fond of change. The status quo feels safe, and it allows us to operate on auto-pilot. But while auto-pilot is excellent for basic functions like breathing and walking, it’s … Continue reading

Posted in branding, economics, entrepreneurship, general business, management and leadership, marketing | Tagged , , , , , | 8 Comments

Why Character Matters in Small Business I love going through my daughter’s mail. Oh, I wouldn’t go through it without her! But her mail still comes to my house (that’s another story – she has had her own place for … Continue reading

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When you’re seated at a restaurant, hungry, enthusiastic about eating, you don’t turn away the wait staff, right? You might ask for a few minutes to decide, but you don’t put them off indefinitely. When you go to the salon … Continue reading

Posted in entrepreneurship, general business, merchandising and marketing, supply chain | Tagged , , , , , , , , | 3 Comments

Chatty Challenged A long time ago I had a neighbor named Nancy, and she had a daughter named Rebecca. Rebecca was a lovely girl; 12 years old, bright, funny, and sincere. She was also an only child, and had been … Continue reading

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As a writer, I value the editors in my life. They find my errors, recognize when I need to clarify, and push me to be better. An excellent editor approaches the task without self-involvement or ego – she seeks excellence … Continue reading

Posted in analysis, communications, Mentorship, personal development | Tagged , , , | 4 Comments

The owner of a small retail shop in Canada recently asked me how she could discourage conversation with her one employee without making the workplace seem cold and uninviting. This is an issue many owners of small businesses face.

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This blog post is one in a series of eight articles that explore the most important characteristics of a strong leader. These articles are linked to a Prezi visual presentation, which you can view here. You – the Primary Brand … Continue reading

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Better Decision Making Starts with Better Reactions to Requests When I was growing up, one of the next-door-neighbor moms was, well, sort of rough. Whenever the kids would ask if they could do something (go outside and play, go to … Continue reading

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This blog post is one in a series of eight articles that explore the most important characteristics of better leaders. These articles are linked to a Prezi visual presentation, which you can view here. Be the Chief Customer Finder If … Continue reading

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Social media monitoring tools bump up your marketing strategy and planning Nearly all marketing strategy today includes a significant presence in social media. Many people think the most exciting thing about social media is that it’s free. A) it’s not, … Continue reading

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