Tag Archives: quality

I’ve had a problem with my left knee for a while. It hitches when I walk, and complains when I go up and down the stairs. I just figured that getting older has its price. When I did give it … Continue reading

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The good work of evaluating comparative risk can be undermined by basic human frailty. Today’s article takes another look at the challenge of choosing. Continue reading

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Though cost-based accounting methods can be credited with advancing organizational ability to dissect operating processes and analyze where change might be most beneficial, cost accounting also has a downside. The very process of apportioning costs applies component-based to thinking to system-wide problems. Does this mean that cost allocations are bad and should not be done? Definitely not! (though I have discovered that this topic has a strange knack for bringing out the argumentative extremist in far too many businessmen). The solution is to recognize that component-based thinking creates a certain type of bias, and that bias can be offset by approaching the same problem (or, ideally, set of problems) with system-based thinking. Here’s an example of an actual problem Continue reading

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